Talks

Mon 24 October

Registration 08:30- 09:30

09:30- 10:15

Design vs. The World

Scott Berkun
Author and speaker

10:15- 10:20

Q&A

Scott Berkun
Author and speaker

10:20- 10:50

CX is the CEO's Job

Farrah Bostic
Founder, The Difference Engine

10:50- 11:00

Q&A

Farrah Bostic
Founder, The Difference Engine

Morning break 11:00- 11:30

11:30- 12:00

Presenting to Decision Makers

Gail Swanson
Director of Strategy, 18F

12:00- 12:30

A Place of Our Own: Making Networks Where Design Thrives

Sarah B. Nelson
Program Architect, IBM Studios

12:30- 13:00

New on the Job: Your First 90 Days in a Design Leadership Role

Andrea Mignolo
Head of Design and UX, Movable Ink

Lunch 13:00- 14:00

14:00- 14:20

From Hot Metal to HREFs: Leading digital design at Monotype

Mark Boulton
Design Director, Monotype

14:20- 14:40

How to get your company using Lean without realising it

Danny Hearn
UX Consultant

14:40- 15:00

Culture, culture, culture: tales from BBC UX&D

Julia Whitney
Executive Coach and Leadership Consultant

15:00- 15:30

Q&A

Julia Whitney
Executive Coach and Leadership Consultant
Danny Hearn
UX Consultant
Mark Boulton
Design Director, Monotype

Afternoon break 15:30- 16:00

16:00- 16:30

Using the Waveline: Mapping Premium Value to the User Journey (a new tool for planning deeper customer experiences)

Nathan Shedroff
Strategist and Entrepreneur

16:30- 16:35

Q&A

Nathan Shedroff
Strategist and Entrepreneur

16:35- 17:20

The itchy discomfort of trying to fit in

Rochelle King
VP of Data, Insights and Design, Spotify

17:20- 17:30

Q&A

Rochelle King
VP of Data, Insights and Design, Spotify